"Optimizing Contact Center Efficiency: How Predictive Dialer Technology Can Increase Productivity and Sales"

Dialer Solution||AVYUKTA INTELLICALL

AVYUKTA INTELLICALL has proved itself over the past 14 Yrs by providing quality Tele calling and Customized CRM / MIS integrations in India. Solutions to call centers and BPO s offering various Techno-Commercial choices such as - Buy, EMI, Rental, with Free Dialer, Unlimited Dialer Seats, Hosted Dialer, Hosted PBX, Predictive Dialer Call Center, Sangoma, Digium, Allo, Pri card, Synway, Dinstar, gsm gateway, Free PRI card with Dialer Rental/EMI Models for inbound outbound domestic and international processes.
We offer various Techno-Commercial Options such as Unlimited VoIP Combo, Retail VoIP, Hosted Call Center Dialer, Predictive Dialer Software for International Call Centers, Retail VoIP for International Call Centers, Hosted VoIP, and Voice Broadcasting.

  • What is a predictive dialer?

Predictive dialers automatically dial multiple phone numbers at once and connect calls to available agents as soon as someone answers. This can increase the number of calls made by a call center, but can also lead to a higher number of abandoned calls.

Benefits of Predictive Dialer 



1)Increased productivity: Predictive dialers can make many more calls than a manual dialing process, which increases the number of connections made with customers and leads to higher productivity for the call center.

2)Reduced downtime: Predictive dialers automatically dial the next number on the list when an agent becomes available, which reduces the amount of time agents spend waiting for the next call.

3)Increased call efficiency: Predictive dialers use an algorithm to predict when an agent will become available and dials the next number accordingly, which increases the efficiency of the calling process.

4)Improved customer experience: Predictive dialers reduce the number of abandoned calls, which improves the overall customer experience.

5)Advanced analytical capabilities: Predictive dialers often include advanced analytics and reporting capabilities, which can provide valuable insights into call center performance, agent productivity, and customer interactions.

6)Increased sales and revenue: By increasing the number of calls made and reducing downtime, predictive dialers can help increase sales and revenue for the business.

FOR FURTHER INFORMATION CONTACT US
salesatpredictivedialerindia.in
+91-856-0000-600, +1-408-791-3820, +91-856-0000-600

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