Dialer vendor call center | predictive dialer call center | hosted dialer | voip minutes solution

This blog post explains the concept of "pulse" in VoIP billing for customers.  It discusses how pulses are used in VoIP billing and their impact on the customer's billing. When it comes to Voice over Internet Protocol (VoIP) calls, one of the most commonly used terms is "pulse." But what exactly is a pulse for VoIP minutes? In this blog, we will explore what pulses are and how they are used in VoIP billing. First, let's define what a pulse is? In traditional telephone systems, billing is done based on the duration of the call, with charges calculated per minute. In contrast, VoIP systems use a different method of billing called pulse-based billing . A pulse, in this context, refers to the unit of time that is used to measure the duration of a call. The duration of each pulse can vary depending on the provider, but typically it is one second or 30 seconds. 30 seconds A pulse can be of varying durations, depending on the service provider. Some providers us...

  AVYUKTA INTELLICALL HOSTED DIALER Suppose you're running a call center or have a team of salespeople who spend significant time making outbound calls. In that case, you're probably familiar with the challenges of traditional dialing methods. Manual dialing is inefficient and time-consuming, leading to low productivity and morale. That's where a hosted dialer can help. A hosted dialer is a cloud-based solution that automates dialing, allowing agents to make more calls in less time. The technology is highly scalable, cost-effective, and provides advanced reporting capabilities that help businesses to optimize their call center operations. Here are some of the benefits of using a hosted dialer: Increased Productivity: Hosted dialers eliminate the need for manual dialing, which can be time-consuming and inefficient. Instead, the dialer automatically dials numbers from a pre-set list, allowing agents to spend more time speaking with prospects and customers. Cost-Effective: ...

AVYUKTA INTELLICALL If you are running a call center , you know how important it is to keep your agents productive and your customers satisfied. One tool that can help you achieve these goals is a predictive dialer. In this post, we will explore five reasons why your call center needs a predictive dialer. Increased Efficiency and Productivity: One of the main benefits of a predictive dialer is that it can increase the efficiency and productivity of your call center. With a predictive dialer, your agents will spend less time dialing numbers and more time talking to customers. The system uses algorithms to predict when an agent will be available to take the next call, which means there is little to no downtime between calls. Improved Contact Rates: A predictive dialer can also improve your contact rates. The system is designed to filter out busy signals, voicemails, and unanswered calls, so your agents can spend more time talking to customers who are available to answer their phones. Th...

  PREDICTIVE DIALER|AVYUKTA INTELLICALLL A predictive dialer is an automated system used in call centers to increase the productivity of agents by automating the process of dialing outbound calls. This technology uses algorithms to predict when an agent will become available and then automatically dials the next phone number on the list, connecting the call to an available agent. The primary benefit of a predictive dialer is that it helps agents make more calls in less time, which ultimately increases the number of successful conversations they can have with customers or prospects. There are several types of predictive dialers available, each with its own set of features and capabilities. Some of the most common types include: Hosted predictive dialer: This type of predictive dialer is hosted on a third-party server and accessed via the internet. This can be a cost-effective option for smaller call centers that do not have the resources to host their predictive dialer. On-premises...

VOIP DIALER|AVYUKTA INTELLICALL In recent years, Voice over Internet Protocol (VoIP) technology has gained popularity as a cost-effective and efficient way to communicate with people around the world. VoIP technology allows users to make and receive phone calls over the internet instead of using traditional phone lines. With a VoIP dialer, you can make high-quality calls over the internet using your smartphone or computer. In this blog post, we'll explore the benefits of using a VoIP dialer and how it works.                                                  What is a VoIP Dialer? A VoIP dialer is a software application that allows you to make phone calls over the internet. It uses VoIP technology to convert analog audio signals into digital data packets that can be transmitted over the internet. The VoIP dialer is installed on your smartphone or computer, and it us...

If you're running a call center , you know how important it is to optimize your operations and improve your team's efficiency and productivity. One tool that can help you achieve this is an auto-predictive dialer solution . These software solutions automate dialing phone numbers, making it faster and easier for your agents to connect with customers and prospects. In this blog post, we'll look at the best auto-predictive dialer solutions on the market, focusing on Avyukta Intellicall . What is an Auto Predictive Dialer Solution? An auto-predictive dialer solution is software that uses algorithms to predict when an agent will be available to take the next call. It automatically dials phone numbers and connects the caller to the next general agent, eliminating the need for manual dialing and waiting for an answer. Auto-predictive dialers can also filter out voicemails, busy signals, and disconnected numbers, so agents can spend more time talking to live customers and less tim...